Privacy Policy
1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and purchase our digital travel guides.
2. Information We Collect
a. Personal Information:
When you make a purchase or create an account, we collect personal information such as your name, email address, billing address, and payment information.
b. Usage Data:
We collect information about your interactions with our website, including IP address, browser type, device information, pages visited, and the dates/times of visits.
3. How We Use Your Information
a. To Process Transactions:
We use your personal information to process and fulfill your orders, send confirmation emails, and provide customer support.
b. To Improve Our Services:
Usage data helps us understand how our website is used, allowing us to enhance user experience, improve our products, and develop new features.
c. To Communicate with You:
We may use your email address to send you updates, promotional offers, and newsletters. You can opt out of these communications at any time.
4. Data Protection and Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Payment information is processed securely through our payment gateway provider and is not stored on our servers.
5. Sharing Your Information
Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing transactions, and providing services. These providers are contractually obligated to keep your information confidential and secure.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Your Rights
Access and Correction: You have the right to access and update your personal information at any time by logging into your account.
Deletion: You may request the deletion of your account and personal information by contacting our support team at hello@railvoyage.com.
Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in any email we send.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Your continued use of our website after any modifications constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@railvoyage.com
Office Hours: 09:00-17:00
By using our website and purchasing our digital travel guides, you acknowledge that you have read, understood, and agree to this Privacy Policy.